Security kept current
We update dependencies and patches, review known vulnerabilities, keep SSL valid and monitor suspicious access attempts. Prevention costs a fraction of recovering from a hack.
11
Maintenance and support
A website is a living asset. We keep it updated, secure and running at 100%.
An unmaintained site doesn't stay the same — it degrades. Dependencies fall behind and open security holes, forms quietly stop sending, and content ages until it no longer matches what you sell. Maintenance isn't optional spending; it's what protects what you already invested.
Who is this service for?
- Companies without technical staff who need someone to answer when things break.
- Businesses updating promotions, prices or content frequently.
- Sites handling customer data that can't afford a breach.
- Anyone with a site abandoned for months who wants to pick it back up.
What's included
Backups with tested restores
Daily automatic copies of site and database, stored off the main server. And something almost nobody does: we periodically verify the restore works.
Content changes included
Change prices, upload new photos, publish a promotion or add a team member. Plans include a monthly hour allowance for these, with no quote per item.
Monthly reports
A clear email with visits, top pages, traffic sources, site speed and the work done that month. No unnecessary jargon.
Priority support
A direct WhatsApp and email channel with committed response times per plan. You talk to someone who knows your site, not a call center.
How we work
- 1
Initial audit
We review site health and bring everything current before starting.
- 2
Tailored plan
We define what your plan includes and how many change hours you need monthly.
- 3
Monthly routine
Updates, backups, security reviews and your requests.
- 4
Report and adjust
Monthly report and a check on whether the plan still fits.
Frequently asked questions
Is maintenance mandatory?
No. It's optional and cancellable anytime. We recommend it because we've seen how expensive recovering an abandoned site gets.
Do you maintain sites you didn't build?
Yes, after an audit. We need to review how it's built before committing to maintain it.
What if I need a big change?
Minor changes come from your hour allowance. A new section or feature is quoted separately, always at a fixed price before starting.
What's the response time?
Depends on the plan. For critical incidents like a site outage, response is immediate during business hours.
Let's talk about your project
Free initial consultation. We'll tell you what you need, what it costs and how long it takes — no strings attached.